Slideshow FAQs

With every slideshow order you receive a downloadable DVD file, the disk art, an MP4 file (640 x 360) and the show is posted to shareitvideo (a video sharing service).

Additional Options:

• DVDs professionally printed and packaged in a sleeve
• DVDs professionally printed and packaged in a premium leather folio & gift box.
• High Definition MP4 (1280 x 720 and yes it’s awesome!)

Slideshows and Proof Gallery DVDs are typically ready to download in 1 business days after you've uploaded your files.

If we are shipping DVDs to you, please allow another 3-4 days for delivery.

We need jpg files. Photos for the slideshows need to be a minimum of 1200 pixels on the long edge. However, if your photos are larger than 1200 pixels, our ordering system will automatically resize your images before they are uploaded. We maintain the dimensions/aspect ratio so no cropping occurs.

There are over 200 songs available to choose from. Each song has been hand selected to work perfectly with professional photography slideshows. Our library includes a mix of production quality music and songs licensed from individual artists and bands.

Click here to listen to the song library.

Yes. You can upload your own music through the order form. You will need to choose one of our custom style options if you are using your own music. Use the "Category" drop down and select "Custom" to view the style options.

If uploading your own music, you must verify that you have licensed it for commercial purposes or that it is for personal use only. We disable the social network / sharing feature on shareit video if you upload your own music.

We require MP3s formatted files. If you've downloaded music from iTunes in the M4A format we will not be able to use it. We recommend http://www.triplescoopmusic.com and http://www.redbeardmusic.com as a great source for commercially licensed music.

We recommend about 1 song for every 35 images. If you don't give use enough music to go with all the photos we will just loop the music. If you give us more music than we need we will fade the last song out when the photos run out.

Some of our show styles are only available to order with the music you hear in the sample. We've done this to give you a special production that is tightly integrated with the music for a ultra high end look and feel that you'd otherwise have to spend hundreds or even thousands of dollar on. The introductions, timing, backgrounds, effects, and transitions all work perfectly with the music. This gives us enormous quality advantages over competitors who auto-generate random effects and hope for the best.

You can check the status of your orders in the "Previous Orders" section of the ordering system. We also send an email notification once an order is completed.

Once the order is completed the download icon will appear in the "Previous Orders" panel. Just click to download.

Files are downloaded to your computer to the directory that is listed in the preferences panel of the ordering system.

Yes. The download option is provided with every order and is available in one (1) day.

We keep the files for 90 days. Please download within that time frame so you don't lose the order.

Downloads are available in .MP4 format. Our standard size is 640 x 360. You will need QuickTime to play the video. These videos are about 8 MB per minute of video.

Our high definition size is 1280 x 720 (and yes - they are awesome!!!). You'll need to have a newer machine with a good video processor to handle the file size. HD videos are about 16 MB per minute of video.

Our DVD files are output at the highest DVD quality.

Shareit video is a video sharing service that is included with every slideshow order. When your show is ready it is posted online to it's very own web page and you receive an email with a link to the show. Simply forward the link to your custmers or use the automatic sharing options to share the video on all the most popular social networks like, facebook, twitter, myspace etc. Plus you can send the video to mobile devices like iPhones.

You will receive an email with a link to the video once it's completed. Simply email that link to your clients or use the automatic sharing options that are listed below the video.

You and your clients (with your permission) can share via email, iPhone, iPod, facebook, myspace, and dozens of more locations. There is also an embed video option for sharing on your website or blog.

Since the video is hosted for you, you are in control of the sharing options, passwords, expiration dates etc. You can turn viewing/sharing options on or off at any time even if you've already sent the video to your customer.

All videos are totally private unless you actively share your video's link with others or post it elsewhere.

Shareitvideo was specifically set up to keep our pricing and marketing informtion hidden from your customers. Each video has your name or logo on it.

Your show will be posted to shareit video and you will receive an email with a link. Just click to watch the video on and select the "Share This" icon below the video to bring up the sharing options. Select the facebook icon (or other option), enter your password and the video link is automatically sent to your facebook page.

YouTube and Vimeo are their own sharing services. On these sites, you'll need to upload the physical MP4 file we send you. If using these services, please note we no longer have control over the quality and sharing features of the video.

Once the video is posted to SIV, use the Embed Code icon to select the size of video you want then copy the HTML code and paste it into your website or blog editor. Some blogs may not accept HTML code. In this case you might want to use the MP4 file that is also available with every slideshow order.

We will post the show to shareit video and email you a link. Just click to watch the video on and select the "Share This" icon below the video to bring up the sharing options. Select the facebook icon (or other option), enter your password and the video link is automatically sent to your facebook page.

You probably need to install Quicktime. The site should notify you of this fact but - You can get it here.

From the desktop ordering system, go to the "Previous Orders" panel, find your order and click the download button.

Burn DVD (IMG file) on a Mac:

1. Insert a blank DVD
2. Open a finder window and click on your Application folder
3. Open your "Utilities" folder and start "Disk Utility"
4. Choose the burn icon and find the IMG file you downloaded. (Note: Your order files are downloaded to the directory specified in your "Preferences" panel within the Emotion Desktop ordering system)
5. Click the Burn button

Burn DVD (IMG file) on a PC:

A program called "IMG Burn" is super easy to use and it's FREE! Here is a link to download the program.

1. After installing IMG Burn, open the application and select Write Image File to Disk
2. Browse to the downloaded .img file by clicking on the folder with the magnifying glass
3. After selecting the .img click "Write"

Roxio and Nero are also popular burning programs - The instructions for burning depend on what program and version you have installed. Please consult the instructions in your software program for burning an ISO or IMG file. Our IMG file is a self-contained file than you can burn directly to the DVD.

• Protect images from scanning.
• Proof DVDs are easy to use.
• Your customers will enjoy viewing their images on their big screen TVs.
• Proof DVDs are keepsakes that last for a lifetime.
• Save money over paper proofs.
• Download proof files in 24 hours or less - with no shipping time or costs!
• Save time, money and give your clients a great proofing experience!

Yes - it works just like any Hollywood DVD. To navigate through the DVD, just use the arrow keys and enter button on the DVD remote. So easy - our customers tell us even the Grandma's love it.

Your photos are separated into galleries for easy selection. Just chose a gallery, then preview the images as thumbnails or view each image full screen. There is even a black & white and zoom option. Your original photo numbers are listed below each image.

You can have anywhere from 1 to 20 separate galleries on the DVD. We include up to 99 images in a single gallery. If you import more than 99 images for a single gallery we will separate them for you. For example, if you set up a gallery named "Favorites" with 149 images. The DVD would include a "Favorites" gallery with 99 images and a "Favorites 2" gallery with 50 images.

Proof Gallery DVDs are typically ready to download within 24 hours after you've uploaded your files. In some cases files could be ready within an hour. If we are shipping DVDs to you, please allow another 2-3 days for delivery.

We need jpg files. Photos for the proof DVD need to be a minimum of 800 pixels on the long edge. However, if your photos are larger than 800 pixels, our ordering system will automatically resize your images before they are uploaded. We maintain the dimensions/aspect ration so no cropping occurs.

Your images should look great on TV however; it's important to understand that TVs aren't able to display the same resolution as prints. On the flip side - prints are easy to copy and if you are printing thumbnails your customers might complain they can't see peoples faces. Proof DVDs are an affordable alternative to paper proofs and allow your clients to see their images enlarged on TV with total copy protection.

There are several ways to maximize the quality you get from your DVD player and TV. Make sure you have the highest quality cable connecting your TV and DVD player - an HDMI cable is recommended. You should also check to make sure both your DVD and TV are set to display in widescreen mode.